Tenant Service Center

24/7 Response and Monitoring

Our Tenant Service Center (TSC) features one of the largest and most advanced remote monitoring and control centers in the country. In the TSC, thousands of sensors in over 80 buildings are closely monitored around the clock by licensed engineers to track fluctuations in temperature, humidity, electricity, and ventilation before they impact your comfort.

This technology not only controls systems, it controls costs-saving about 8-15% in utilities, over typical buildings. The Vornado/Charles E. Smith Tenant Service Center is also your around-the-clock connection to property service. Staffed by licensed operating engineers we are ready to respond to your calls and requests. Through a combination of specialized training, technology, and commitment, our goal is simple: first-class customer service at any time of the day or night.